At Royal Chicken and Coffee, we’re committed to delivering top-quality food and exceptional service every time you order. However, if we ever fall short of your expectations, we want to know about it so we can make things right.
How to Report a Concern
If you experience any issues with your order, whether it’s a missing item, a damaged package, or something else, please let us know right away! Our team is here to assist you and ensure that you’re satisfied with your experience.
Fill Out Our Complaint Form:
We’ve created a simple and quick Complaint Contact Form that you can complete with the details of your order and the issue you encountered.
Send Us a Photo (If Applicable):
To help us resolve the issue faster, please upload a photo of the damaged items or any discrepancies with your order. This will allow us to process your complaint quickly.
Contact Us via WhatsApp:
You can also directly message us on WhatsApp at +256 703 663394 for a quicker resolution. We’re available to answer your concerns and make sure everything is addressed.
Our Commitment to You
We take all complaints seriously and aim to resolve them promptly. Our team will review the information and either replace missing or damaged items or find another suitable solution.
Your satisfaction is our priority, and we appreciate your feedback to help us continually improve.
We appreciate you contacting us. Our support will get back in touch with you soon!
Have a great day!
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